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I got an error when updating themes and plugins

This topic has 7 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

cofashion2022

Participant

June 29, 2022 at 02:37

This morning I updated the theme and plugin in Dashboard -> Updates, and they had an error that made my website not work.
This is the error image:
https://drive.google.com/file/d/1p-m9LYagayAwuvfZTMkWn6fXTLr0oy7Q/view?usp=sharing
I am in need of a website for work, looking forward to fixing it soon. I tried going to the CMS to delete the theme and plugin to update the new one but it didn’t fix it.

Please, contact administrator
for this information.

#327305 Copied Theme version: 8.2.2 WooCommerce version: 6.6.1

6 Answers

Rose Tyler

Support staff

June 29, 2022 at 13:09

Hello,

Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#327518 Copied

Rose Tyler

Support staff

June 29, 2022 at 13:11

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Also, try to downgrade the version of Elementor plugin and check then.

Regards

#327520 Copied

cofashion2022

Participant

June 29, 2022 at 16:08

Here is the error message:

Fatal error: Uncaught Error: Class ‘Elementor’ not found in /home/cofashio/public_html/wp-content/plugins/et-core-plugin/inc/router.php:165 Stack trace: #0 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/inc/router.php(108): ETC\Inc\Router->dispatch(Array, ‘any’) #1 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/inc/router.php(93): ETC\Inc\Router->_register_routes() #2 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/inc/core.php(103): ETC\Inc\Router->__construct() #3 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/et-core-plugin.php(185): ETC\Inc\Core->__construct() #4 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/et-core-plugin.php(119): ETC_Initial->run_etc() #5 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/et-core-plugin.php(105): ETC_Initial->__construct() #6 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/et-core-plugin.php(417): ETC_Initial::instance() #7 /home/cofashio/public_html/wp-content/plugins/et-core-plugin/et-cor in /home/cofashio/public_html/wp-content/plugins/et-core-plugin/inc/router.php on line 165

Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/cofashio/public_html/wp-includes/functions.php on line 5831

Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/cofashio/public_html/wp-includes/functions.php on line 5831

Error originates from plugin et core, I need suggestions to fix it

#327588 Copied

Olga Barlow

Support staff

June 29, 2022 at 17:38

Hello,

That error was caused by the out of date version of the XStore core plugin. I removed the plugin using your cPanel and installed the latest version. There is no error. Check your site now, please.

Regards

#327601 Copied

cofashion2022

Participant

June 30, 2022 at 00:13

That’s great, thank you very much.

I have a small problem, I want to change the checkout page to not full width, even though I have adjusted it in [8theme] Layout Options, it still doesn’t work, please help

My payment page:
https://drive.google.com/file/d/1YYwr4c9Y5pLyslH08n4p5BNc3wMfnjxF/view?usp=sharing

My changes:
https://drive.google.com/file/d/1tZlXqKMzU0CpppZ5ucP6ISNSzKD3MnJI/view?usp=sharing

Thanks you!!!

#327621 Copied

Rose Tyler

Support staff

June 30, 2022 at 10:08

Hello,

Please clear cache and check now.

Regards

#327658 Copied
Tagged: plugin errors, solving errors, theme errors, troubleshooting, updating error, woocommerce, wordpress themes
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