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Images are being compressed once uploaded

This topic has 3 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

Ffoot

Participant

June 30, 2022 at 09:15

Hi,

I have uploaded several images to things like products without any issues (some are images over 1mb, some not), but have suddenly started having problems.

For no reason I can think of, out the blue, when I upload images, they are getting significantly compressed. I have tried uploading images at around 1.2mb. Once the image has finished uploading it is being compressed to around 397kb.

I noticed this initially when trying to add an image to a banner, but the problem persists even when using the media uploader.

The compression level is set to ‘None’.

Can you advise?

Thanks

#327649 Copied Theme version: 8.2.2 WooCommerce version: 6.6.1

2 Answers

Ffoot

Participant

June 30, 2022 at 09:55

I’ve explored the problem a bit further. The issue was due to the image inserted into the banner requiring the inputting of a width dimension in the banner settings. Once that was done the image resolved clearly.

Thanks anyway.

#327655 Copied

Rose Tyler

Support staff

June 30, 2022 at 10:32

Hello,

We are glad that you sorted it out.

Regards

#327668 Copied
Tagged: compression, images, optimization, templates, uploaded, woocommerce, wordpress
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