See how changes would look live on your - by IBRAHIM

This topic has 15 replies, 2 voices, and was last updated 2 years, 4 months ago ago by IBRAHIM

  • Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 08:04
    14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2022 at 08:22

    Hello,

    1/ It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
    Also, make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import.
    2/ https://prnt.sc/tw-FD61BV3NE – this is no error, but an info message that is shown for all our customers.

    Regards

    Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 08:26

    I did a reboot and the problem still persists

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2022 at 08:30

    Hello,

    Problem? Do you mean problem with import of demo content?
    Let us know what version you want to import and provide temporary wp-admin access, we will do the import on your site.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 08:33
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2022 at 08:38

    Hello,

    When you open the Customizer you need to wait once it will be a full loaded, then change any option > then click on publish and wait once settings will be published > then you can close the customizer.

    Regards

    Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 08:50

    ok

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2022 at 08:54

    What demo version do you want to import?

    Regards

    Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 08:55

    4.2.3

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2022 at 08:59

    As I can see you already have 4.2.3 version of Core plugin and the latest version of the theme 8.2.3. So my question is do you want to get demo content of Car parts and any other demo version on your site ? https://prnt.sc/mm1AuLw-tpAw https://xstore.8theme.com/

    Regards

    Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 09:01

    Marseille 01

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2022 at 09:17

    Hello,

    Imported. Please clear cache of browser and check – https://prnt.sc/AGkWKtnG8dFo
    let us know if you need any further assistance.

    https://prnt.sc/b6f5kqxKY0TF – max_execution_time is a limit for the execution time while running the script. For example, if you import content and script need more than 60 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter. But it would be better to contact your hosting provider and ask to increase max_execution_time.

    Regards

    Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 09:32

    Imported. Please clear cache of browser and check – https://prnt.sc/AGkWKtnG8dFo
    let us know if you need any further assistance.

    what was the problem ؟؟؟

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2022 at 09:45

    Hello,

    I did not face any problem with the import.

    Regards

    Avatar: IBRAHIM
    IBRAHIM
    Participant
    July 8, 2022 at 09:53

    thank you

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