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Shopping Cart Stuck – X Store Child Theme

This topic has 4 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

USSH

Participant

July 16, 2022 at 01:01

Hello,

We need support for our shopping cart.

It seems stuck with products no matter which computer you use and the products are not unique to any particular user.

However, there are no products in the checkout.

We want to continue to use the xstore child theme where we’ve made a number of customizations.

What is your solution to fix the shopping cart on the xstore child theme?

Screenshots and login in private area.

Please, contact administrator
for this information.

#329815 Copied Theme version: 8.2.3 WooCommerce version: 6.0.1

3 Answers

Awais Ahmed

Participant

July 16, 2022 at 06:01

Hello, @USSH,

The page cart and checkout are coming from the WooCommerce plugin and its default WooCommerce plugin functionality our theme does not have any influence on it. Please try to check it once by activating the default WordPress theme like “Twenty Twenty Two” just to make sure that the issue is with our theme or not. If the issue persists with the default WordPress theme as well then it makes clear that the issue is not because of our theme and you have to contact WooCommerce support for it. Otherwise please share the FTP and working WP Admin Credentials with us.

Regards 8Themes Team.

#329823 Copied

USSH

Participant

July 16, 2022 at 17:29

Please help me remove the qualify for free shipping bar in the cart widget that pops on the right for x store

#329849 Copied

Rose Tyler

Support staff

July 17, 2022 at 06:49

Hello,

Done.

Regards

#329855 Copied
Tagged: e-commerce, online shopping, shopping cart stuck, themes, woocommerce, wordpress, x store child theme
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