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No one can buy multiple products blah blah

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: finleydesign
    finleydesign
    Participant
    July 18, 2022 at 15:59

    If someone buys 1 item everything works, but if you try and buy more than 1 you get the following error

    ITEM_TOTAL_MISMATCH Should equal sum of (unit_amount * quantity) across all items for a given purchase_unit

    Have switched off all plugins and nothing in

    Please, contact administrator
    for this information.
    #329943 Copied Theme version: 8.2.3
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2022 at 16:19

    Hello,

    Do you have the mentioned issue when the Storefront theme is activated?
    Could you record a video of the problem?

    Regards

    #329948 Copied
    Avatar: finleydesign
    finleydesign
    Participant
    July 18, 2022 at 18:17

    Don’t really need a video, just try and buy more than 1 item you will see the error yourself

    #329971 Copied
    Avatar: finleydesign
    finleydesign
    Participant
    July 18, 2022 at 18:29

    Does the same thing at storefront, I have deactivated all plugins etc woocommerce and paypal and still get error!

    #329974 Copied
    Avatar: finleydesign
    finleydesign
    Participant
    July 18, 2022 at 18:33

    I’ve found a reference where Paypal are aware of the issue and releasing an update, but managed to locate a beta version which now works

    #329975 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2022 at 11:47

    Hello,

    We are glad that you sorted it out. Thanks for letting us know.

    Regards

    #330025 Copied

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