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Mobile submenu inactive – links are not working

This topic has 12 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Awais Ahmed

gwiezdnewrota

Participant

July 21, 2022 at 10:16

Hi,
Mobile submenu inactive – links are not working.

#330162 Copied Theme version: 8.2.3

11 Answers

Rose Tyler

Support staff

July 21, 2022 at 12:38

Hello,

I do not see any problem.
Go to Theme Options > Header Builder > Mobile menu > Dropdown Opening Action

Regards

#330177 Copied

gwiezdnewrota

Participant

July 21, 2022 at 12:57

Hi,
It doesn’t work when i test responsive on firefox in linux.

#330183 Copied

Rose Tyler

Support staff

July 21, 2022 at 13:14

Hello,

Could you record a video of the problem?
Do you use the latest version of the browser?

Regards

#330185 Copied

gwiezdnewrota

Participant

July 21, 2022 at 16:04

Hi
error and firefox
https://jmp.sh/whnzt5X

#330199 Copied

Awais Ahmed

Participant

July 22, 2022 at 06:34

Hello, @gwiezdnewrota,

Simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS and then paste the below code there and save settings.

div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist-dropdown:not(.nav-sublist){pointer-events:initial !important;}

Then check back to your site after clearing the browser cache.
Here is the video for a better reference to see that when you add the code your issue will be resolved: https://streamable.com/dn09ap

Regards 8Themes Team.

#330221 Copied

gwiezdnewrota

Participant

July 22, 2022 at 07:25

Hi,
do I have to add this code in other templates? Will the change be added at the next xstore update?

#330228 Copied

Awais Ahmed

Participant

July 22, 2022 at 07:29

Hello, @gwiezdnewrota,

What do you mean by other templates? You just have to add it under Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global Custom CSS.

And we will forward this to the development department for checking it deeply and try to add it with the upcoming updates of the theme.

Regards 8Themes Team.

#330229 Copied

gwiezdnewrota

Participant

July 22, 2022 at 07:31

Hi
Other licenses – other pre builds websites.

#330230 Copied

Awais Ahmed

Participant

July 22, 2022 at 07:37

Hello, @gwiezdnewrota,

You can use this code on any of your sites on which you are using the XStore theme and facing the same issue.

Regards 8Themes Team.

#330231 Copied

gwiezdnewrota

Participant

July 22, 2022 at 07:59

Hi,
In the future, after update Xstore, should I delete changes from Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global Custom CSS, or not ?

#330233 Copied

Awais Ahmed

Participant

July 22, 2022 at 08:01

Hello, @gwiezdnewrota,

No need to change/delete that code, just simply left it, as it is now.

Regards 8Themes Team.

#330234 Copied
Tagged: inactive, links, mobile, submenu, themes, woocommerce, wordpress
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