Mobile menu parent item link not working

This topic has 6 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

  • Avatar: marquand
    marquand
    Participant
    July 21, 2022 at 10:56

    Hi there,

    Just bought your x-store theme and I’m in the process of setting it up. I have set up all the menus but when I try and click on the parent menu link on the mobile, it just opens up the sub-menus and does not go to that page.

    It however works normally on a laptop version of the site. The site isn’t live so you won’t be able to see it.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2022 at 12:45

    Hello,

    Thanks for using our theme.
    Go to Theme Options > Header Builder > Mobile menu > Dropdown Opening Action

    Regards

    Avatar: marquand
    marquand
    Participant
    July 21, 2022 at 14:46

    Thank you for getting back to me. I have multiple headers. One for the landing page, and a default one.

    The landing page one doesn’t have that option. Strange? I’ve fixed the default one that goes for all pages and it works.

    I imported one of your demos for this. Can’t remember which one.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2022 at 15:10

    Hello,

    Thanks for the reply.
    So what problem is left? Could you provide URL and temporary wp-admin access?

    Regards

    Avatar: marquand
    marquand
    Participant
    July 21, 2022 at 15:32

    Update: Please ignore the below. I had disabled the menu icon on the landing page header instead of the search (don’t know how it was still showing though) and therefore didn’t have that option available. I’ve fixed it now.

    Your solution works but not for the landing page as it uses a different header. I suppose this is so it can be transparent for the slider.

    In fact the (Theme Options > Header Builder > Mobile menu > Dropdown Opening Action) is not available for that landing page header builder.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 22, 2022 at 07:09

    Hello,

    Theme Options > Multiple headers > edit the custom header.
    If this doesn’t work, provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

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