The translation of the buttons in the shopping cart does not work.

This topic has 8 replies, 2 voices, and was last updated 3 days, 5 hours ago ago by Rose Tyler

  • Avatar: hepart
    hepart
    Participant
    August 3, 2022 at 14:24

    The translation of the buttons in the shopping cart does not work.
    The language should be German…

    Kind regards…

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2022 at 14:28

    Hello,

    I’ve synchronized translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
    Please go to Loco translate > Themes > XStore > find and translate strings.

    Regards

    Avatar: hepart
    hepart
    Participant
    November 14, 2024 at 14:14

    Hi! I am facing the same problem like 2 jears ago. can you send me an email address for your admin account?
    I wasted half a day but dont get any further. Please help me to translate my woocommerce checkout buttons and translations into German.

    thanks,
    kai

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 14:27

    Hello,

    Any email address can be used for the new account, it does not have to be your or our personal email.

    Best Regards,
    8Theme’s Team

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    support staff only.
    Avatar: hepart
    hepart
    Participant
    November 14, 2024 at 17:01

    Here is your login

    Content is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 17:13

    Hello,

    To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access from you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: hepart
    hepart
    Participant
    November 18, 2024 at 07:43

    here we go…

    Content is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2024 at 09:15

    Hello,

    We kindly ask you to clear the cache and check the functionality of the translations at your earliest convenience.

    Please note that there was a known issue with the Loco Translate plugin, which cannot be resolved through custom code within the theme. You can find more information about this issue here:https://wordpress.org/support/topic/known-issues-with-wordpress-6-7/
    In the translation settings, under the “Relocation” tab, we have selected the system folder.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

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