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Missing product on home page with widget

This topic has 4 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

VDinev

Participant

August 4, 2022 at 11:18

Hello,
I try to add a product grid from the XStore template, but when I try to visit the home page I can’t find any item.

https://postimg.cc/8JcTRZd7

https://postimg.cc/bG3zS7nX

#331058 Copied Theme version: 8.2.4 WooCommerce version: 6.7.0

3 Answers

Rose Tyler

Support staff

August 4, 2022 at 12:35

Hello,

Could you provide temporary wp-admin and FTP access, so we can take a closer look?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#331069 Copied

VDinev

Participant

August 4, 2022 at 12:54

More information for FTP.

Please contact administrator
for this information.

#331078 Copied

Rose Tyler

Support staff

August 4, 2022 at 13:34

Hello,

In the browser console on your site we can see the next error – https://prnt.sc/PCJruuZYdy5P Please try to disable this plugin and check Home page then. You are using CDN, so do not forget to clear CDN cache also.
If this doesn’t help, enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#331088 Copied
Tagged: home page, missing product, templates, widget, woocommerce, wordpress
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