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Products images are not the same size in grid

This topic has 10 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

Benas

Participant

August 17, 2022 at 12:36

I need to make all product images to look the same size

https://gautora.lt/kategorija/mercedes-benz/sprinter-2006-2013/kebulo-detales/kebulo-priekio-detales/?view_mode=grid
https://prnt.sc/-1BpExBozvjF

Please, contact administrator
for this information.

#331967 Copied Theme version: 8.2.4 WooCommerce version: 6.7.0

9 Answers

Rose Tyler

Support staff

August 17, 2022 at 13:15

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
It is recommended to use a graphics editor and prepare product or post images (make them the same size) before uploading images to your media gallery.

Regards

#331972 Copied

Benas

Participant

August 17, 2022 at 17:29

As you can see it do not help because after I sort products the different product appears to be broken

https://prnt.sc/bpWzKD6PC9Im
https://prnt.sc/rleDWt_m8pAv

#331988 Copied

Rose Tyler

Support staff

August 17, 2022 at 17:33

There is a compatibility problem with the latest WC version.
You can: – downgrade WC version; – or update the theme and Core by archives from the Private Content area; – wait for the official theme update.

Regards

Please contact administrator
for this information.

#331990 Copied

Benas

Participant

August 17, 2022 at 21:03

I downgraded WC plugin to 6.7.0 but it went worse

https://prnt.sc/z2lB6njm9Wcp

#331999 Copied

Awais Ahmed

Participant

August 18, 2022 at 11:35

Hello, @Benas,

Really sorry for all the inconvenience, I have just confirmed with the development department and that is the issue with our theme because of the very latest version of the WooCommerce plugin, our development team is working on the new theme update with which we will solve this theme issue as well, and hopefully, by today or tomorrow, you will find the new update of our theme released, so please be patience and stay tuned.

We really appreciate your patience.

Thanks for your understanding.

Regards 8Themes Team.

#332030 Copied

Benas

Participant

August 19, 2022 at 10:16

Problem was fixed but now products’ images are shown with crop

https://prnt.sc/l-AX0VJeUyyZ

#332118 Copied

Rose Tyler

Support staff

August 19, 2022 at 10:19

Hello,

https://www.8theme.com/documentation/xstore/woocommerce/product-images/ Appearance > Customize > WooCommerce > Product Image > select Uncropped and regenerate thumbnails.

Regards

#332120 Copied

Benas

Participant

August 19, 2022 at 12:28

After I done this images are shown wrong again

https://prnt.sc/NsToCatgs69k

#332130 Copied

Rose Tyler

Support staff

August 19, 2022 at 13:04

Hello,

As was mentioned in the first reply to this topic, you need to use a graphics editor and prepare product or post images (make them the same size) before uploading images to your media gallery.
For your current images, it will work in the same way even with a default theme.

Regards

#332134 Copied
Tagged: grid, optimization, product images, sizes, templates, woocommerce, wordpress
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