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Error loading ajax content - by minky87 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

  • Avatar: minky87
    minky87
    Participant
    May 11, 2014 at 16:42

    Occasionally, when clicking on the next/previous product page, there will be a popup ” This page … says ERROR LOADING AJAX CONTENT ” and it will refresh upon clicking ok and it does not go to the clicked page.
    Is there a way to fix this error ?

    #3323 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 12, 2014 at 10:16

    Hello,

    Please provide us with the link and a screenshot of the error.
    Also please give us FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #3362 Copied
    Avatar: minky87
    minky87
    Participant
    May 12, 2014 at 16:46

    Hi Eva , Replied you in private content

    Please, contact administrator
    for this information.
    #3429 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 12, 2014 at 17:18

    Try to disable Ajax Filter in Theme Options > Shop > Enable Ajax Filter > Off.
    If this doesn’t help please provide us with wp-admin panel credentials as well.

    Regards,
    Eva Kemp.

    #3435 Copied
    Avatar: minky87
    minky87
    Participant
    May 12, 2014 at 17:33

    Hi Eva, thanks for the swift reply,
    yes! after off the ajax filter, it does not have this problem 🙂

    Is this a theme error ? or its common ajax problem ?
    Will i be able to use ajax again ?

    Thanks!

    #3437 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 12, 2014 at 18:11

    Hello,

    This is a bug and should be fixed in future updates.

    Regards,
    Eva Kemp.

    #3444 Copied
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