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Site Display Issues On FireFox Mac Desktop

This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

Ffoot

Participant

August 31, 2022 at 11:26

Hi,

I was doing some purchase test on various browsers, and while testing on Firefox (v104.0.1) on a Mac, most of the home page content isn’t loading.

I’ve been testing on Safari, and Brave, without this issue.

Can you advise?

Thanks

Please, contact administrator
for this information.

#332851 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2

5 Answers

Ffoot

Participant

August 31, 2022 at 12:00

It seems now the problem is occurring on the other browsers as well.

I’ve not had this problem before, so am very confused as to what might be suddenly causing this to occur.

Thanks.

Please contact administrator
for this information.

#332858 Copied

Ffoot

Participant

August 31, 2022 at 17:31

Just to update that the issue is also occurring in Safari, Brave and Firefox on iOS.

#332873 Copied

Rose Tyler

Support staff

September 1, 2022 at 12:29

Hello,

We’ve checked your site on Firefox, Safari, and Chrome (Mac Desktop) and do not see the problem.
Please try to clear cache of your browsers and check one more time. Try to check from other devices. Make sure that additional extensions in your browsers are not reason for this problem.

Regards

#332956 Copied

Ffoot

Participant

September 1, 2022 at 15:05

As with another topic I have open, I suspect it’s to do with the Siteground Optimiser plugin, as this problem has stopped occurring (so far) since deactivating it while troubleshooting the payment field issue.

As I’ve asked on that topic, do you think there can be a fix for this ‘conflict’, so that plugin can be used?

Thanks

#332992 Copied

Rose Tyler

Support staff

September 1, 2022 at 15:31

https://www.8theme.com/topic/checkout-payment-field-sporadically-not-working/#post-332964 Try to enable/disable options of the plugin to find out which one causes the problem.

Regards

#332993 Copied
Tagged: desktop, firefox, site display, themes, woocommerce, wordpress
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