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There are problems with your Xstore again. The parameters are wrong again, the whole site is skewed,

This topic has 8 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Awais Ahmed

Denys

Participant

September 9, 2022 at 14:21

There are problems with your Xstore again. The parameters are wrong again, the whole site is skewed, the site header is stuck

Please, contact administrator
for this information.

#333634 Copied Theme version: 1.0

7 Answers

Rose Tyler

Support staff

September 9, 2022 at 14:38

Hello,

What did you do before the problem occurs?
Clear cache and check your site now.

Regards

#333636 Copied

Denys

Participant

September 9, 2022 at 14:44

Hi just updated Xtore as per instructions.

#333638 Copied

Denys

Participant

September 9, 2022 at 14:46

the header of my site is gone again. What to do to restore it? This is not the first time such problems have occurred.

#333639 Copied

Denys

Participant

September 9, 2022 at 14:50

Cleared the cache, but the site header did not appear. Everything else fell into place

#333641 Copied

Rose Tyler

Support staff

September 9, 2022 at 15:08

You activated the parent theme, but all settings were done for the child theme. It was the reason for the problem. I’ve activated the child theme via Appearance > Widgets. Check your site now.

Regards

#333643 Copied

Denys

Participant

September 9, 2022 at 16:00

Thank you very much. Didn’t pay attention to it. I’m new to these themes, haven’t used pre-made themes before. Thank you. Have a good day.

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Awais Ahmed

Participant

September 10, 2022 at 07:44

Hello, @Denys,

No problem. you will learn from us, we are always here to help you.

Feel free to generate a new support topic for the new issue anytime.

Thanks for contacting us.
Have a nice weekend.

Case Closed.
Regards 8Themes Team.

#333665 Copied
Tagged: parameters, problems, skewed, themes, woocommerce, wordpress, xstore
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