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Jetpack lazyloading issue. - by Kazi Sabit

This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

Kazi Sabit

Participant

September 13, 2022 at 08:48

When jetpack lazy loading enabled, thumbnail of the product in shop/archive page (after 1st page) does not appear.

Here i recorded the incident. Link In private sector

Please, contact administrator
for this information.

#333892 Copied Theme version: 8.3

5 Answers

Rose Tyler

Support staff

September 13, 2022 at 12:45

Hello,

Keep that option disabled or contact the support of the plugin.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Regards

#333910 Copied

Kazi Sabit

Participant

September 13, 2022 at 13:40

Jetpack is not just a 3rd party plugin. It is used by most of the wordpress users. You cannot ignore compatibility with such am important plugin.

#333921 Copied

Rose Tyler

Support staff

September 13, 2022 at 13:49

Hello,

Thanks for the reply.
This plugin doesn’t come bundled with our theme. Sorry, but you are talking about something that was not mentioned in our theme description. We have our own Lazy options, so this one from the plugin is not needed. As was mentioned, you can contact the support of that plugin.

Regards

#333925 Copied

Kazi Sabit

Participant

September 13, 2022 at 14:10

Ok then i will use theme lazy load. But try to fix this if possible.

#333929 Copied

Rose Tyler

Support staff

September 13, 2022 at 15:36

Ok, thanks for understanding.

Regards

#333940 Copied
Tagged: best, issue, jetpack, lazyloading, selling, themes, woocommerce
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