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Error Establishing Database in the website after installing theme

This topic has 4 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Tony Rodriguez

tascustelian

Participant

September 28, 2022 at 18:24

Hello,
I use the XStore Theme on charrierparfums.ro , and since installing the theme I have problems, displaying on pages error establishing database. I unistalled the Theme and everything was good, I had nothing in the error log.

I checked with a php specialist and he told me that : “tell them that somewhere in the theme it doesn’t close the php session.. and it gives you this error:

User duahrtwk_wp495 already has more than ‘max_user_connections’ active connections”

I cannot navigate, the first page is not loading, please help.

Also, I had this error log:

[24-Sep-2022 17:05:06 UTC] Eroare bază de date WordPress Table ‘duahrtwk_wp495.wp_actionscheduler_groups’ doesn’t exist pentru interogarea SELECT group_id FROM wp_actionscheduler_groups WHERE slug=’wpforms’ efectuată de require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, WPForms\WPForms->WPForms\{closure}, WPForms\Tasks\Tasks->init, WPForms\Emails\FetchInfoBlocksTask->__construct, WPForms\Emails\FetchInfoBlocksTask->init, WPForms\Tasks\Task->register, WPForms\Tasks\Task->register_recurring, as_schedule_recurring_action, ActionScheduler_ActionFactory->recurring, ActionScheduler_ActionFactory->store, ActionScheduler_DBStore->save_action, ActionScheduler_DBStore->get_group_id
[24-Sep-2022 17:05:06 UTC] Eroare bază de date WordPress Table ‘duahrtwk_wp495.wp_actionscheduler_groups’ doesn’t exist pentru interogarea SHOW FULL COLUMNS FROM wp_actionscheduler_groups efectuată de require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, WPForms\WPForms->WPForms\{closure}, WPForms\Tasks\Tasks->init, WPForms\Emails\FetchInfoBlocksTask->__construct, WPForms\Emails\FetchInfoBlocksTask->init, WPForms\Tasks\Task->register, WPForms\Tasks\Task->register_recurring, as_schedule_recurring_action, ActionScheduler_ActionFactory->recurring, ActionScheduler_ActionFactory->store, ActionScheduler_DBStore->save_action, ActionScheduler_DBStore->get_group_id, ActionScheduler_DBStore->create_group
[24-Sep-2022 17:05:06 UTC] Eroare bază de date WordPress Table ‘duahrtwk_wp495.wp_actionscheduler_actions’ doesn’t exist pentru interogarea SHOW FULL COLUMNS FROM wp_actionscheduler_actions efectuată de require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, WPForms\WPForms->WPForms\{closure}, WPForms\Tasks\Tasks->init, WPForms\Emails\FetchInfoBlocksTask->__construct, WPForms\Emails\FetchInfoBlocksTask->init, WPForms\Tasks\Task->register, WPForms\Tasks\Task->register_recurring, as_schedule_recurring_action, ActionScheduler_ActionFactory->recurring, ActionScheduler_ActionFactory->store, ActionScheduler_DBStore->save_action

Please help

I will let the authentification details in the right

Thank you in advance

Please, contact administrator
for this information.

#335319 Copied Theme version: 8.3.3 WooCommerce version: 6.9.4

3 Answers

Tony Rodriguez

Support staff

September 29, 2022 at 07:43

Hello, @tascustelian,

Could you please share your site CPanel URL and Credentials with us in the private content area of this topic, so that I’ll check it for you and help you out if possible?

Regards 8Themes Team.

#335350 Copied

tascustelian

Participant

September 29, 2022 at 08:30

I will come back with the auth details

#335358 Copied

Tony Rodriguez

Support staff

September 29, 2022 at 08:40

Hello, @tascustelian,

Sure, take your time.

Best Regards.

#335359 Copied
Tagged: database error, database troubleshooting, error establishing database, theme installation, website installation, woocommerce wordpress themes
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