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Portfolio - by MiraclesJ - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

MiraclesJ

Participant

January 15, 2015 at 11:55

http://loveglovemedical.co.za/products/

Please advise – the portfolio sometimes does not load correctly in terms of layout –
columns and rows out of place

Could it be a incompatible with certain browsers or tablets?
in addition – sometimes i need to refresh to view correctly – why is this?

Thanks

#33567 Copied

5 Answers

Robert Hall

Support staff

January 15, 2015 at 12:27

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

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MiraclesJ

Participant

January 19, 2015 at 14:02

Will do in Private content

Many Thanks

Please, contact administrator
for this information.

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Eva Kemp

Support staff

January 19, 2015 at 15:51

Hello,

Please update the theme to the latest 1.5.2 version. Don’t forget to create a back up before update.
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)
Also we’ve sent new versions of plugins to your email address that you used for registration on the forum.

Thank you.
Regards,
Eva Kemp.

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MiraclesJ

Participant

February 24, 2015 at 19:42

Hi

thanks for your feedback – however
We have done all that has been requested yet the problem seems to still be there
PLEASE REVIEW

Viewing website in Chrome – please check this browser

Many Thanks

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Eva Kemp

Support staff

February 24, 2015 at 21:53

Hello,

You’re using old plugins versions.
Please update them as well:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

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