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Mobile Menu issue….issue with mobile menu

This topic has 7 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

javajiver

Participant

October 3, 2022 at 17:57

private conversation issue with mobile menu

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#335703 Copied Theme version: 8.3.4

6 Answers

javajiver

Participant

October 4, 2022 at 02:15

Turns out this issue might related to the full screen cover or the ‘middle canvas’ type within the customizer. if the off canvas menu opens on the right or left, it works…

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#335718 Copied

Tony Rodriguez

Support staff

October 4, 2022 at 06:07

Hello, @javajiver,

Ah, So it means, you have managed to solve this issue?

Actually your provided link is giving a 404 error page, which means your server is not able to find/locate it, Have you migrated your site from one domain to another?

Regards 8Themes Team.

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#335727 Copied

javajiver

Participant

October 4, 2022 at 14:05

I did solve the problem by utilizing the right or left off page canvas menu for mobile, but, the full page flyout one seems to have this issue that I am describing.

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#335786 Copied

Tony Rodriguez

Support staff

October 5, 2022 at 07:49

Hello, @javajiver,

I have tested the same thing on our test site and found no issue. There is no error, it is working just fine as you can see also, check this video for a better reference: https://streamable.com/baiavz it is confirmed that the theme has no issue.

Now, On your site as you said that you proxied the domain URL so that’s why the URLs are not working fine especially the AJAX ones because AJAX doesn’t load the page it works live. There must be something wrong in proxying the domain process that you have made. You can also contact your service provider and let them know about your issue. I hope they will be able to fix it. Furthermore, Here are a few articles to know how to proxied the domains successfully with step by step guide. Please check to confirm that you have done it successfully and you didn’t miss any steps.

https://docs.airship.com/reference/integration/custom-domain-proxy/
https://www.godaddy.com/garage/how-to-set-up-an-https-proxy-server/

I hope the article helps.

Regards 8Themes Team.

#335827 Copied

javajiver

Participant

October 5, 2022 at 14:52

private message

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#335868 Copied

Tony Rodriguez

Support staff

October 6, 2022 at 05:04

Hello, @javajiver,

You’re Most Welcome!! & Thanks for your understanding.

Your site link is already under the private content area, so no one will access it, do not need to worry about it, please check the private content area.

Have a nice day 🙂

Regards 8Themes Team.

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for this information.

#335884 Copied
Tagged: mobile menu, seo friendly, template issues, woocommerce, wordpress
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