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Logo not showing on laptop and android phones.

This topic has 5 replies, 3 voices, and was last updated 2 years, 1 months ago ago by franksong

franksong

Participant

October 10, 2022 at 09:58

Hi, I reinstalled a fresh wordpress and woocommerce with SSL and https enforce on siteground server. Then I import demo contents to my page.

After that I change logo with same size .jpg file.
It shows empty on my page while I was using windows, apple laptop and android phones.

But the logo display is fine on my Iphone and ipad.

Do you know how shall I resolve this issue?

Please, contact administrator
for this information.

#336111 Copied Theme version: .8.3.4

4 Answers

Tony Rodriguez

Support staff

October 10, 2022 at 10:12

Hello, @franksong,

Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in the private content area on which you are facing the issue so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

#336112 Copied

franksong

Participant

October 10, 2022 at 10:26

As requested, Please and thank you.

#336114 Copied

Rose Tyler

Support staff

October 10, 2022 at 13:39

Hello,

Please check the screenshot in the Private Content area,
contact your hosting provider about this Mixed content issue

Regards

Please contact administrator
for this information.

#336133 Copied

franksong

Participant

October 10, 2022 at 16:23

Thank you for all the information. This issue is comes from old SSL remaining and HTTPS not enforced. It is all good now.

#336158 Copied
Tagged: android, laptop, logo, showing, themes, woocommerce, wordpress
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Logo not showing on laptop and android phones.

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