Return to previous page

Have a problem with filters products : many missing products or no product show

This topic has 5 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Chris0483

Participant

October 13, 2022 at 11:17

Hello

When a select a filter as color or size for example, there is many product missing or no product show…

Can you have an idea of this problem ?

Please, contact administrator
for this information.

#336349 Copied Theme version: 8.3.4 WooCommerce version: 7.0.0

4 Answers

Chris0483

Participant

October 13, 2022 at 11:19

Also, do you have a solution to hide empty filter please ?

#336350 Copied

Rose Tyler

Support staff

October 13, 2022 at 12:43

Hello,

1/ We can’t log in – https://prnt.sc/i5lxDP6oSdPB Please check.
2/ Describe your problem in more detail with screenshots, please.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
3/ Describe the request about empty filters in more detail also.

Regards

#336361 Copied

Chris0483

Participant

October 13, 2022 at 20:59

Hello

swaches filters not works correctly, here in the sceencast you can see many product in size M, when I select size M in filters is show only 2 products…

https://www.awesomescreenshot.com/video/11711483?key=37604cb03b965f3ecd73e1ea5ad59696

Please contact administrator
for this information.

#336396 Copied

Rose Tyler

Support staff

October 14, 2022 at 09:40

Hello,

I have regenerated the product attributes lookup table (WooCommere > Status > Tools tab). Please check the filter now.

Regards

#336441 Copied
Tagged: filters, missing, products, show, woocommerce, wordpress
Viewing 5 results - 1 through 5 (of 5 total)