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How to disable Newsletter Pop Up on Xstore Theme With Elementor

This topic has 4 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

  • Avatar: tkwongp
    tkwongp
    Participant
    October 17, 2022 at 23:05

    Hi,

    I have seen other people ask: how to disable Newsletter pop up?

    I have tried going through Theme Options > Header > Newsletter > and then no actual “disable” option.

    I did try setting the block to “none” but a pop up still appears as an empty dark overlay on website with a “X” symbol to close it.

    In other words this has not disabled the pop up, only removed the contents of the pop up and left a opaque black background on top of my website.

    In case this is useful: I use Elementor on this site. The version that came with the theme.

    Please help! Thanks in advance I love the theme! It’s my second time buying it.

    #336687 Copied Theme version: 8.3.5
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 18, 2022 at 06:26

    Hello, @tkwongp,

    Please try to completely remove that Newsletter element from the Header and check back your site after removing the cache, hope this will solve your issue, and if not then please share your site WP Admin URL and Credentials with me here, in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    #336701 Copied
    Avatar: tkwongp
    tkwongp
    Participant
    October 18, 2022 at 13:19

    Thank you for the reply.

    I don’t know how to remove the newsletter element from header. Do you mean in the PHP theme files?

    I have shared in private my login info.

    Thank you for the help!

    Please contact administrator
    for this information.
    #336758 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2022 at 13:52

    Hello, @Tkwongp,

    Go to Header builder > delete Newsletter element from the header content, as on screenshots from the Private Content area.

    Regards

    Please contact administrator
    for this information.
    #336766 Copied

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