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WP Bakery Fails to Update Since Last Xstore Update

This topic has 4 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

  • Avatar: Liya
    Liya
    Participant
    October 18, 2022 at 08:58

    Hi there,

    My WP Bakery plugin cannot be updated / fails to update ever since the last Xstore theme update a few days ago.

    It asks us for activation code in order to update.
    https://snipboard.io/RZaNOV.jpg

    Could you please let me know how to fix this?

    #336738 Copied Theme version: 8.3.5 WooCommerce version: 7.0.0
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 18, 2022 at 09:14

    Hello, @Liya,

    You can always download the latest version of the plugins from our site: https://www.8theme.com/downloads/

    But the version we have there is now 6.9.1, so we will update the version on the site soon with 6.10.0, Please be patience, you will be notified then, once it will be available for download.

    Regards 8Themes Team.

    #336739 Copied
    Avatar: Liya
    Liya
    Participant
    October 18, 2022 at 09:23

    Thank you for your reply.

    We’ve never had this happen before, so I wanted to check but that makes sense, thanks.

    #336740 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2022 at 14:56

    Hello, @Liya,

    The new version is available, follow our docs to update the plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    #336781 Copied

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