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ORDER ID/NUMBER problem- xstore theme 8.3

This topic has 4 replies, 3 voices, and was last updated 2 years ago ago by Tony Rodriguez

Salah

Participant

October 27, 2022 at 11:20

Hello,
I am trying to do a test order after installing the xstore there, but it seems that the order id( number) starts from a strange random number, instead of 1, it’s started from #2650, how can it be reset to 1?

#337431 Copied Theme version: 8.3.4 WooCommerce version: 7.0.0

3 Answers

Rose Tyler

Support staff

October 27, 2022 at 14:35

Hello,

Please check how it works with default WooCommerce theme – Storefront.
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

#337441 Copied

Salah

Participant

October 29, 2022 at 23:17

Thanks, it seems it’s the way that woocommerce deals with the order ID as post, that’s why it is somehow random, anyway I managed it via a plugin.

#337518 Copied

Tony Rodriguez

Support staff

October 30, 2022 at 05:16

Hello, @Salah,

Sound’s Good!!!
You are the best ?

In the future, if you need our help, you can contact us anytime… we are always here to help you out…

Thanks for contacting us.
Have a nice weekend.

Regards 8Themes Team.

#337528 Copied
Tagged: number, order, problem, template, woocommerce, wordpress, xstore
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