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Breadcrumb on checkout & header contact is not clickba

This topic has 6 replies, 3 voices, and was last updated 2 years ago ago by Tony Rodriguez

Trends Bird Limited

Participant

October 31, 2022 at 13:21

I’ve purchased your theme 2 times but 2nd time some functionality is not working. Checkout and cart pages breadcrumb is showing after disabling it.
Also contact in header is not callable. I am giving link but it’s not updating.
Kindly response as soon as possible.

Image Link:
https://drive.google.com/drive/folders/1SZeeX-ztHxHO25wT5FMBJwrm1A81lfNw?usp=share_link

#337600 Copied Theme version: v.8.3.5

5 Answers

Rose Tyler

Support staff

October 31, 2022 at 14:43

Hello,

Thanks for contacting us.
1/ Try to disable “Advanced Layout” in XStore–>Theme Options–>WooCommerce(Shop)–>Cart/Checkout.
2/ Please provide temporary wp-admin access via the Private Content, so we can check the settings of the Header Builder on your site.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#337604 Copied

Trends Bird Limited

Participant

November 1, 2022 at 05:52

Hi,
Thanks for your quick response. First problem is solved. Kindly check for your 2nd solution. Credential is given in private section.

Please contact administrator
for this information.

#337629 Copied

Rose Tyler

Support staff

November 1, 2022 at 09:07

Hello,

Theme Options > Header builder > Contacts element > delete elements and add them from scratch, here is an example of “Url For Field” for phone:
tel:+xxxxxxxxxx
for mail:
mailto:your_email

Regards

#337633 Copied

Trends Bird Limited

Participant

November 2, 2022 at 06:33

Hi,
Thanks from Trends Bird Limited. Problem is solved for your quick response.

#337684 Copied

Tony Rodriguez

Support staff

November 2, 2022 at 06:41

@Trends Bird Limited, Most Welcome 🙂

If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day 🙂

Topic Closed.
Regards 8Themes Team.

#337686 Copied
Tagged: breadcrumb, checkout, clickable, contact, header, themes, woocommerce, wordpress
Viewing 6 results - 1 through 6 (of 6 total)

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Breadcrumb on checkout & header contact is not clickba

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