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Mobile formatting problem , site loading , photos

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

Mody

Participant

November 2, 2022 at 13:46

Hello again
i’ve several problems with styling on mobile version
i dont know what’s cause this but it sometime show as nothing happen and all good and other time show as problem with styling

the block which i used instead of slider rev but doesn’t show good on mobile
https://prnt.sc/jUlKFoLfBJbW
also the products doesn’t show the prefect size for product at home page , sometimes it show normally but now as i take the screenshot doesn’t .

also can you please check it on mobile version maybe there’s more issues i haven’t seen it yet ? because it frist time try on phone and those problems came up so if there’s any comon problems i can fix with single click or code for example it will be more good , Thanks alot

Please, contact administrator
for this information.

#337725 Copied Theme version: 8.3.5

3 Answers

Tony Rodriguez

Support staff

November 3, 2022 at 08:00

Hello, @Mody,

Thanks for using our Theme and for contacting us.

1- Regarding the slider issue I have added a custom CSS code in the theme options >> theme custom CSS >> global >> check the image: https://postimg.cc/TpjhbkM0 by doing this your issue was resolved. check the resulting image: https://postimg.cc/Yvh9PtLn

2- The product image appears fine already there is no issue. check the resulting image here: https://postimg.cc/N2DM3MxV

I have checked your site on my personal mobile phone and found no issue. header, menu, images, sections, rows, and layouts appear just fine. Here is the video for a better reference: https://streamable.com/4ubeb6

Regards 8Themes Team.

#337790 Copied

Mody

Participant

November 3, 2022 at 14:27

well , Thanks soooo much ..
for a sec i dont even think that support will be on this amazing lvl , really thanks for that .
in sec 1:06 can you add other categories because it showing only hair and body “skin products ” are missing
Also in the home page after you made it it show like this
https://prnt.sc/Ac1V49V8xVaB
i dont want those spaces on left and right how do i remove this space and also how i can remove the border ? i dont want the border around the block
– and this text on cart icon menu https://prnt.sc/EqXEv-ybJwnn
i want to change or remove

#337813 Copied

Tony Rodriguez

Support staff

November 4, 2022 at 05:48

Hello, @Mody,

1- Actually, the category “Skin Product” is a default category that is “uncategorized” and you just changed its name to “Skin Product” in order to add this to the menu first set it as it was before and then create a new category assign the products to it then check back to your issue after clearing the browser cache it will be resolved.https://postimg.cc/ZWZj3nZm

2- Alright, I have removed the border and the empty spaces now the banner appears perfect. I have recorded a video for you to know how I make it. Here is the video link please watch it completely: https://streamable.com/ohmxwr

3- Navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Cart >> From there you will be able to change/remove the text as you want. see the image: https://postimg.cc/BjQQX58G

Regards 8Themes Team.

#337847 Copied
Tagged: best selling, mobile formatting, persuasive, photos, seo friendly, site loading, woocommerce themes
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