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Responsive design setting for home page - by Manish Gupta

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

Manish Gupta

Participant

November 5, 2022 at 05:40

Hi,
I need help to fix responsive issue on website. As I see its showing different home page in mobile view so could you tell me how to set home page in responsive and all related to responsive view. Its looking very bad on mobile view. As in documentation I didn’t found any article for responsive view.
Waiting response from your side.
Thanks & Regards,
Manish Gupta.

Please, contact administrator
for this information.

#337920 Copied Theme version: 8.3.5 WooCommerce version: 6.8.2

3 Answers

Tony Rodriguez

Support staff

November 5, 2022 at 07:04

Hello, @Manish Gupta,

There is a possibility that a third-party plugin conflicts with the AMP plugin and causes the issue. Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

OR simply try to deactivate the AMP plugin on your site and check back.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337925 Copied

Manish Gupta

Participant

November 5, 2022 at 08:41

Please check all form your end and let me know which is conflicting because I test few thing form my side.

Please contact administrator
for this information.

#337934 Copied

Tony Rodriguez

Support staff

November 5, 2022 at 09:35

Hello, @Manish Gupta,

Be attentive, don’t post private information out of the Private content area because it will be visible to all the users of the forum. Only content that you place in Private content is visible to the support staff only.

Your issue is resolved now, please check back to your site after clearing the browser cache.

I have just deactivated the XStore AMP plugin from Dashboard > Plugins. I have captured a video for you on my personal mobile. Please watch the video for better reference: https://www.veed.io/view/ba23cb0d-d8c9-4a38-b429-c336f3c3313e?sharingWidget=true

You can see live responsive view Simply go to Dashboard >> XStore >> Theme Settings >> click on mobile in responsive view. See the image for better reference: https://postimg.cc/7CrbtBnL

Regards 8Themes Team.

#337937 Copied
Tagged: best selling, design, home page, responsive, setting, themes, woocommerce
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