Non-existent changeset UUID. I get an error

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

  • Avatar: tefo90
    tefo90
    Participant
    November 6, 2022 at 10:16

    Hi Change UUID that doesn’t exist when I try to edit the site. message appears, nothing else appears on the screen. Also I can’t see the title, can you check it when I want to edit it?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 7, 2022 at 06:43

    Hello, @tefo90,

    Thanks for the login details, Can you please elaborate on your issue with the help of a screenshot/video for a better reference to understand so that I will check and debug your issue in order to fix it?

    Note: please take a complete backup of your site first.

    Regards 8Themes Team.

    Avatar: tefo90
    tefo90
    Participant
    November 7, 2022 at 15:37
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 8, 2022 at 06:40

    Hello, @tefo90,

    I have debugged your issue and found the cause. When I activate the Parent theme on your site and the issue was resolved. Check the images for a better reference: https://i.is.cc/2ePGLrqu.png and https://i.is.cc/2ePIKi3v.png the issue is coming from the child theme.

    So if you are using any Customization Code in the Child Theme then please check it with your developer, OR simply delete the Child Theme and use the Parent Theme.

    Regards 8Themes Team.

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