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Glitch in xstore theme updates in updater.

This topic has 10 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

Sadikul Islam

Participant

November 10, 2022 at 16:13

Hey, I don’t know if it’s just me, but whenever there is a new update in the theme, and if I update the theme there, it says updated, and then when I refresh the page, it says update available again, so I basically had to update the theme twice, is it a glitch or is that how the theme works? I don’t see this issue in any other theme during updating.

#338296 Copied Theme version: 8.1.5

9 Answers

Rose Tyler

Support staff

November 10, 2022 at 16:37

Hello,

Could you please record a video of the problem?

Regards

#338298 Copied

finleydesign

Participant

November 10, 2022 at 16:51

It means there was two updates, you must have missed one, you don’t need to send a video, i can understand you

#338300 Copied

Sadikul Islam

Participant

November 10, 2022 at 17:58

If there were 2 updates, shouldn’t both update together? It is so dumb to update 2 times, I never saw this system in my entire life

#338303 Copied

finleydesign

Participant

November 10, 2022 at 18:20

Not always, it has to do one update before the next, it’s common if you are a couple behind

#338305 Copied

Rose Tyler

Support staff

November 11, 2022 at 03:10

Hello @Sadikul Islam,

To be able to pass your report to our dev team, we need to clearly see the situation you reported. Could you record a video while doing the next theme update?

Regards

#338331 Copied

Sadikul Islam

Participant

November 11, 2022 at 13:44

Yes sure I will leave this ticket open and I will upload a video here about the issue. Thank you.

#338378 Copied

Rose Tyler

Support staff

November 11, 2022 at 14:45

Hello @Sadikul Islam,

Ok, thanks for understanding. Have a nice day!

Regards

#338384 Copied

Sadikul Islam

Participant

November 14, 2022 at 13:32

Hi, I made a video updating the theme on one of my staging sites. You can see it in the private content area.

You will see that I had to update the theme twice.

Thank you.

Please contact administrator
for this information.

#338548 Copied

Rose Tyler

Support staff

November 15, 2022 at 07:03

Hello @Sadikul Islam,

A system with this type of updates is common, it is used to prevent errors when several updates have change in database or some critical modules.
We do not have a system like this. Your situation is caused by WordPress system cache. You may wait several minutes after updating and refresh the page or clear the cache by Dashboard -> Updates -> Check again button.

Regards

#338603 Copied
Tagged: glitch, theme, updater, updates, woocommerce, wordpress, xstore
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