Mobile Header Visible On Desktop Too – Why? :)

This topic has 9 replies, 2 voices, and was last updated 2 years, 1 months ago ago by HDTeam

  • Avatar: HDTeam
    HDTeam
    Participant
    November 13, 2022 at 18:46

    Hi!

    Perhaps unconsciously, but somehow it happened that on Desktop I see Mobile Menu also. Pls. help me investigate, what caused it and how can I disable mobile header on desktop view.

    Thanks..

    P.S. I thought found the solutions and marked first topic as resolved but shame, found not :/ Sorry..

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 06:11

    Hello,

    You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.

    Regards

    Avatar: HDTeam
    HDTeam
    Participant
    November 14, 2022 at 06:31

    Hi!

    Yes, it’s enabled:

    https://www.webpagescreenshot.info/#v2=hD-4zeeZP

    Thanks..

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 09:14

    Hello,

    Was the problem solved? If not, try to disable Mobile header optimization via Theme Options, clear cache, and check the result.

    Regards

    Avatar: HDTeam
    HDTeam
    Participant
    November 14, 2022 at 09:18

    Hi!

    Mobile Content Optimization in Theme options is Disable.
    Mobile Cache on WP Rocket site is Enable.

    Cache cleared, CSS regenerated. Still got Mobile Header :/

    Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 09:37

    Hello,

    Thanks for the reply.
    In this case, you need to check if the header.php file was changed via child theme and if there is any issue in code that is added in Theme Options > Theme custom CSS. Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: HDTeam
    HDTeam
    Participant
    November 14, 2022 at 09:40

    Yeap, OK, Pls. check private..

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 09:55

    Fixed, the problem was caused by missing } in the code of the Global custom CSS area.

    Regards

    Avatar: HDTeam
    HDTeam
    Participant
    November 14, 2022 at 10:26

    Ohhh.. Sorry for such a trifle..

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The issue related to '‘Mobile Header Visible On Desktop Too – Why? :)’' has been successfully resolved, and the topic is now closed for further responses

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