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Xstore theme over written my lost password links

This topic has 3 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

Matt P

Participant

November 29, 2022 at 05:02

Hi there,

I had a fully functional log in system with my site until i updated/installeld the theme. It was causing a redirect to a non-existing page. I have had it reverted with php to show the WordPress login. However i need it to be the site login/ branded login.

I had assistance from the members team and they said I should contact you regarding this.

I have read other tickets and if you are unable to help me amend it please can your provide me with the location of the snippet so that i can amend it myself.

Please let me know. Thanks

Please, contact administrator
for this information.

#339948 Copied Theme version: 8.3.7 WooCommerce version: 7.1.0

2 Answers

Matt P

Participant

November 29, 2022 at 10:59

Please could i get some help – its rather urgent. Thanks

Please contact administrator
for this information.

#339983 Copied

Rose Tyler

Support staff

November 29, 2022 at 14:01

Hello,

Please describe the situation and problem in more detail and with screenshots.
Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
Provide temporary wp-admin and FTP access.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#339998 Copied
Tagged: lost password, templates, themes, woocommerce, wordpress, xstore
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Xstore theme over written my lost password links

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