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Is it possible to use Klarna as payment solution? with XStore?

This topic has 5 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

Siv

Participant

December 13, 2022 at 15:11

Hi, is it possible to use Klarna as a payment option with Xstore? I understand that we might use the standard email options. I looked through support and it looked like you had encountered this issue before – but marked as private.

#341358 Copied Theme version: 8.3.8 WooCommerce version: 7.1.1

4 Answers

Rose Tyler

Support staff

December 13, 2022 at 15:17

Hello,

“I looked through support and it looked like you had encountered this issue before – but marked as private.” – provide URL, please.
Have you tried to use the next plugin – https://woocommerce.com/products/klarna-payments/ ?

Regards

#341359 Copied

Siv

Participant

December 13, 2022 at 15:40

Hi, yes.
That´s the one I have tried.
But it looks like It bypassed the Klarna dialogue, and just sent an order directly to the customer… without it being registered within klarna…

#341360 Copied

Siv

Participant

December 13, 2022 at 15:49

I shared the login info

Please contact administrator
for this information.

#341361 Copied

Rose Tyler

Support staff

December 13, 2022 at 16:06

Hello,

Please check how it works with the default WooCommerce theme – Storefront.
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else.
Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

#341362 Copied
Tagged: e-commerce, klarna, payment solutions, woocommerce, wordpress, xstore
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