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Slider arrows of product gallery doesn´t work on mobile

This topic has 2 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

Estudio EntreDos

Participant

December 14, 2022 at 11:32

Hello, we have seen that on mobile phones the gallery images are not displayed because touching the arrows of the slider does not perform any action, I don’t know if you can check it. Thank you.

Example: https://simonaandco.com/producto/culotte-bebe-prato/

https://prnt.sc/7P6P9s2P-KpD

Please, contact administrator
for this information.

#341420 Copied Theme version: 8.3.8 WooCommerce version: 7.1.1

1 Answer

Rose Tyler

Support staff

December 14, 2022 at 11:44

Hello,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

Regards

#341421 Copied
Tagged: arrows, mobile, product gallery, slider, themes, woocommerce, wordpress
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