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Second level menu on tablet mode on firefox linux don’t work

This topic has 12 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

gwiezdnewrota

Participant

December 22, 2022 at 19:37

Hi,
Second level menu on tablet mode on firefox linux don’t work (not active).

#342181 Copied Theme version: 8.3.9

11 Answers

Tony Rodriguez

Support staff

December 23, 2022 at 06:48

Hello, @gwiezdnewrota,

I have checked your site on firefox browser tablet size and found no issue the menu works just fine. I have recorded a video for you. Here is the video link: https://streamable.com/tlmsdn please watch it completely for a better reference and then check back to your site after clearing the browser cache.

Regards 8Themes Team.

#342198 Copied

gwiezdnewrota

Participant

December 23, 2022 at 10:09

Hi,
Doesn’t work. Here is the video link: https://jmp.sh/P1jntJEf

#342212 Copied

Rose Tyler

Support staff

December 23, 2022 at 11:41

Hello,

Did you check it on a real tablet device?
Try to refresh the browser page of the emulation.

Regards

#342219 Copied

gwiezdnewrota

Participant

December 23, 2022 at 12:10

Hi,
Did you check it on a real tablet device? – no
Try to refresh the browser page of the emulation – yes, but doesn’t change better

#342221 Copied

Rose Tyler

Support staff

December 23, 2022 at 16:09

Hello,

You need to check from the real device.
We checked via different browsers and do not see the problem.

Regards

#342238 Copied

gwiezdnewrota

Participant

December 23, 2022 at 16:12

Hi,
Did you check on linux firefox ?

#342239 Copied

Rose Tyler

Support staff

December 23, 2022 at 16:21

Hello,

Check the menu from our demo – https://xstore.8theme.com/home/ on your linux firefox. Let us know the result.
Do you mean OS Linux? But why in this case you test iPad iPadOS there – https://prnt.sc/TTbHh52OQsF3 ?
We are not able to help you, because we do not see the problem on a real iPad device.

Regards

#342240 Copied

gwiezdnewrota

Participant

December 23, 2022 at 16:31

Hi,
I have checked https://xstore.8theme.com/home/ on linux firefox – it is the same problem

Linux Mint
Firefox tool for testing resolutions

#342243 Copied

Rose Tyler

Support staff

December 23, 2022 at 16:38

Hello,

In this case, it is not a bug. Please do not test iOS via another OS (Linux), because users who used iOS OR Linux only, will not see the mentioned situation, for them the menu will work fine. We did not get any report about the problem on the demo till today (from you), which means the conditions of your test are very specific. I hope it is clear now.

Regards

#342246 Copied

gwiezdnewrota

Participant

December 23, 2022 at 16:48

Hi,
I think that this firefox tool is not testing devices but testing resolutions – names of devices is only for example – but I can be wrong.

#342248 Copied

Rose Tyler

Support staff

December 23, 2022 at 16:57

Hello,

We don’t have a Linux device, unfortunately. If you know some good testers for this, please, share them with us and we will check it.

Regards

#342249 Copied
Tagged: firefox, linux, second level menu, tablet, templates, woocommerce, wordpress
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Second level menu on tablet mode on firefox linux don’t work

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