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Problem with the wishlist icon on the home page

This topic has 11 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

lew-shop

Participant

December 29, 2022 at 10:10

problem with the wishlist icon on the home page
Only on the home page there is no wish list icon. I can’t find a solution.
https://prnt.sc/jvFmaqbWxn8A

Please, contact administrator
for this information.

#342568 Copied Theme version: 8.3.9

10 Answers

Rose Tyler

Support staff

December 29, 2022 at 10:18

Hello,

Please go to YITH > Wishlist > try to disable Enable AJAX loading option.

Regards

#342571 Copied

lew-shop

Participant

December 29, 2022 at 10:45

The icon is back 🙂
but i have two more problems.
1. Wishlist won’t refresh.
https://streamable.com/fqwuj2
2. after removing products from the cart, the amount remains in the header.
https://streamable.com/b1mjej

#342573 Copied

Rose Tyler

Support staff

December 29, 2022 at 10:48

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for problems.

Regards

#342574 Copied

lew-shop

Participant

December 29, 2022 at 11:05

I did as you said and the problem persists.

#342577 Copied

lew-shop

Participant

December 29, 2022 at 11:07

I didn’t check it before, but today I accidentally downsized in the browser and there is a problem with the floating field.
https://streamable.com/xogf29

#342578 Copied

Rose Tyler

Support staff

December 29, 2022 at 20:30

Hello,

Please provide FTP access also.

Regards

#342620 Copied

lew-shop

Participant

December 30, 2022 at 11:56

private

Please contact administrator
for this information.

#342662 Copied

Rose Tyler

Support staff

December 30, 2022 at 14:25

Hello,

Thanks for the reply.
Another specialist will get back to you after a detailed review. Please be patient and do not change access.

Regards

#342675 Copied

Rose Tyler

Support staff

December 30, 2022 at 14:33

It seems the problem is caused by caching on your site. You are using CDN and cache plugin, so try to clear all cache, temporarily disable CDN and cache plugin, server cache and check how it works then.

Regards

#342676 Copied

Andrew Mitchell

Support staff

January 9, 2024 at 15:35

Dear lew-shop,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#379314 Copied
Tagged: homepage, icon, problem, templates, wishlist, woocommerce, wordpress
Viewing 11 results - 1 through 11 (of 11 total)

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Problem with the wishlist icon on the home page

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