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Some part of website not load correctly - by Resin

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

Resin

Participant

December 29, 2022 at 12:06

Some parts of my website do not load properly at all. When I open the editor, it shows the complete style, but when I open the site, it is loaded incompletely, causing a disturbance in the appearance of the site.

Please, contact administrator
for this information.

#342585 Copied Theme version: 8.3.9

3 Answers

Tony Rodriguez

Support staff

December 29, 2022 at 13:54

Hello, @Resin,

I have checked your site in editor mode and in live mode both appear the same to me there is no appearance issue as you described. I have recorded a video for you. Here is the video link: https://streamable.com/5gou25 please first watch the video completely and then check back to your site after clearing the browser cache. For the shop page, I have disabled these two plugins “Redis Object Cache” and “Themify – WooCommerce Product Filter” and your issue is resolved. https://postimg.cc/t1Wvh3k3 and https://postimg.cc/rKHf3nYG

Regards 8Themes Team.

Regards 8Themes Team.

#342594 Copied

Resin

Participant

December 29, 2022 at 14:37

Themify – WooCommerce Product Filter” is not important to me
But is it related to redis? Coz its important for object caching

#342598 Copied

Tony Rodriguez

Support staff

December 29, 2022 at 15:05

Hello, @Resin,

Ok, I see, but if that plugin is creating the issue on your site, then it’s better not to use it and look for any other plugin.

OR try to reach out to the plugin Author for help on this.

Thanks for your understanding.

Regards 8Themes Team.

#342608 Copied
Tagged: error, issue, loading, template, woocommerce, wordpress
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