Return to previous page

Quick View missing Function and CSS Code

This topic has 31 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Oliver Theiß

Oliver Theiß

Participant

January 3, 2023 at 13:52

Hello together

I noticed something and I wanted to ask if you could add it?
In the quick view you can select a product variant.
However, you can not reset the selection…
So the function reset selection is missing. :/

Then I have a please

I can not find the css code itself
I would like that the selection frame and font are not in the color gray but in #EE1250

Thanks a lot

Oliver

Please, contact administrator
for this information.

#342873 Copied Theme version: 8.3.9 WooCommerce version: 7.2.2

30 Answers

Tony Rodriguez

Support staff

January 4, 2023 at 08:32

Hello, @Oliver Theiß,

I have checked the same thing on our test site and it works fine already https://postimg.cc/p9H19fvZ The issue appears only on your site. I can see that you are not using the latest version of the theme on your site. Please update the theme and its core plugin “XSTORE CORE” to the latest version then check back to your issue after clearing the browser cache. You can follow this article to update the theme successfully on your site: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

And if the issue will still persist then please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#342929 Copied

Oliver Theiß

Participant

January 4, 2023 at 09:42

Hello Tony ,

thank you I will check…

#342935 Copied

Tony Rodriguez

Support staff

January 4, 2023 at 10:06

Hello, @Oliver Theiß,

Thanks for the Screen Shot, Alright, I understand the issue now. There is no such option, unfortunately.
You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

Regards 8Themes Team.

#342938 Copied

Oliver Theiß

Participant

January 4, 2023 at 10:37

Hello tony,

sorry! No you were right.

I just could not see it on your screen. It was too small on mobile..
Now I can see it …..
it says “Clear” for the selection.

I have to update your theme….
but currently it does not work ..somehow I can not update it

I need to check later

#342941 Copied

Oliver Theiß

Participant

January 4, 2023 at 18:40

Hi tony, maybe you can give me the CSS code. See secreenshot… i can not find it with the developer tool

Selection problem quickly view – error found!

there is a compatibility problem with the woocomerce settings at the product level.(So in the backend where I edit my products)

If I set a fixed standard variant at the product level… So make a variant preselection. Then the selection in the quick view does not work. :((

On the normal product page I can reset the selection without problems

I think the problem is not noticed yet, because many do not use the function so.

#342999 Copied
Tony Rodriguez

Support staff

January 5, 2023 at 06:43
Hello, @Oliver Theiß,

1. Thanks for the screenshot, I have understood your issue.
Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.
```
.et-quick-view-wrapper .et_attribute-name:after{color:#EE1250 !important;}
.et-quick-view-wrapper .product p.wc-gzd-additional-info a{color:#EE1250 !important;}
```
Then save settings and check back to your site after clearing the browser cache.

2. I will get back to you on this after confirmation from our dev team. Please be patience and stay tuned.

Regards 8Themes Team.
#343017 Copied
Oliver Theiß

Participant

January 5, 2023 at 12:38

Hello Tony ,

thanks for this and have a nice week. 😀

#343061 Copied

Rose Tyler

Support staff

January 6, 2023 at 10:18

Hello,

Please provide FTP access.

Regards

#343139 Copied

Oliver Theiß

Participant

January 6, 2023 at 11:02

Heray Rose,

yes… of course…..

https://support.cloudways.com/en/articles/5119485-guide-to-connecting-to-your-application-using-ssh-sftp

They told me you need this guide……..
————————————————————————————-
when you’re in via FTP:
you can also look at what the second error is:
if I include categories in the cutomizer for the search, it does not work. If I select a category..the search mask closes and you can not do anything.

many thanks and apologies for the hassle

Wish you a good day

Please contact administrator
for this information.

#343144 Copied

Rose Tyler

Support staff

January 6, 2023 at 13:19

Hello,

1/ The fix was uploaded, but there is cache of some sort, maybe from server side and CDN, so we can’t see our changes on your site. Please clear all cache and check then.
2/ About the search, you need to disable cache first, so we can take a closer look at the situation and settings. There is no such problem on our test site, so we should work on it on yours. If your site is live, you can create a staging site (full copy of the existing one), and provide us with access, so we can do tests there without affecting the live site.

Regards

#343154 Copied

Rose Tyler

Support staff

January 6, 2023 at 13:23

One more thing about the problem with the search. Could you, please record a video of how it works for you?
Also, try to change the Type to full-width via Header Builder > Search – https://prnt.sc/znXe7WXHQH8a , and check how it works then.

Regards

#343155 Copied

Oliver Theiß

Participant

January 13, 2023 at 09:01

Heay Rose,

please excuse my late feedback. :/
Normally I get an email immediately when you reply.I think I missed it.

Related to the search… I’ll make a video tomorrow and upload it. Have a great weekend already.

Oliver

#343921 Copied

Rose Tyler

Support staff

January 15, 2023 at 11:11

Hello, Oliver Theiß,

Ok.
We hope you have a great weekend as well.

Kind Regards,
8Themes Team.

#344046 Copied

Oliver Theiß

Participant

January 19, 2023 at 11:13

Hello Rose ,

I just wanted to give a quick feedback. Yes , the bug in the quick view is fixed and it works now also with the preselected variants. Many thanks

But I have a request, this has been bothering me for a while.

We have months ago changed the button in my quick view.that was then for eu legal reasons…. But the view and function is now okay.

Can we set it again so that the in the cart button appears in the quick view. Currently I link from the quick view not to the product page.

but if everything is selected in the quick view i would like to link to the cart

I think you know what I mean…

thank you in advance

#344372 Copied

Rose Tyler

Support staff

January 19, 2023 at 15:01

Hello, Oliver Theiß

We would like to inform you that we are not responsible for any changes you make to your child-theme or any changes made by third-party plugins. We have noticed that you have copied and modified the xstore/woocommerce/product-quick-view.php file to your xstore-child/woocommerce/product-quick-view.php. Upon comparing the original file’s content and the content of your modified file, we have found that there are too many differences ( https://prnt.sc/H1FbS1XA5v-3 ).

To fix the button issue you mentioned, you may simply rename your xstore-child/woocommerce/product-quick-view.php file and check if there are no bugs with the original file. If there are, you can try to identify the source of the issue in your rewritten file and remove or temporarily comment out those lines.

We thank you for your understanding.

Kind Regards,
8theme team

#344405 Copied

Oliver Theiß

Participant

January 19, 2023 at 15:08

Hallo,.

i think this is a missunderstanding.. You did this changes for me some month ago. I did not changed it.
I will try to find the ticket..

lg Oliver

#344408 Copied

Rose Tyler

Support staff

January 20, 2023 at 15:00

Hello, Oliver Theiß

We will wait for the topic link from you, and then we can check that code.
Also, you have to know that it is impossible for us to know each client’s changes we make, and as well we cannot fix/remove code we added for a client months ago. But definitely, we can check it with the topic + information about “what it was done for” and what could we do for that.

P.S. Did you try to rename that file and check if everyhing is ok ? Please, provide us screenshots of the button you need to return back to the previous version because for now we cannot understand what exactly should we check according to this message

Can we set it again so that the in the cart button appears in the quick view. Currently I link from the quick view not to the product page.
but if everything is selected in the quick view i would like to link to the cart.

Sorry, but we need more visual details of that.

Kind Regards,
8theme team

#344527 Copied

Oliver Theiß

Participant

January 22, 2023 at 12:00

Hello, sorry that I’m just now get in touch.

I’ll send later a detailed explanation of what I mean. I think it’s very simple, but if I try it myself, I would probably destroy everything . lol

Thank you for the great support and of course, this is very rare in this business.

so i appreciate your support very much.

Übersetzter Text

Zielsprache auswählen. Derzeit ausgewählt:
Englisch (US)

of course you can’t remember all the changes. for every customer 😀

Text you later… Have a nice sunday

#344634 Copied

Rose Tyler

Support staff

January 24, 2023 at 08:27

Hello, Oliver Theiß

Thank you for your understanding. We wish you a pleasant week.

Kind Regards,
8theme team

#344820 Copied

Oliver Theiß

Participant

January 24, 2023 at 20:00

Look I found the ticket. that was really a long time ago.

At that time the problem was that I could not select variants in the quick view. and I only have variants articles.

Actually, I think it should be so: See V2 I think so it is normal

#302774

I think that I could now explain well what I mean

but that has time , I start anyway only at the beginning of February with ads

sorry for late reply

Oliver

#344963 Copied

Rose Tyler

Support staff

January 25, 2023 at 11:43

Hello, Oliver Theiß

The temporary access you provided does not work now.

Please try to disable this option – https://prnt.sc/f3KfK3gB2CEy and check then.

Let us know the result.

Kind Regards,
8theme team

#345029 Copied

Oliver Theiß

Participant

January 25, 2023 at 12:08

awwww sorry.

i had to change the password last week… i put the new password in the private area.

i do not have this function.:(

the problem is that the ad to card button is not in the quick view. Currently I come from the quick view only to the product page.

it works in the Shop on the normal product page and everywhere else.

Please contact administrator
for this information.

#345034 Copied

Rose Tyler

Support staff

January 25, 2023 at 17:04

Hello, Oliver Theiß

We’ve fixed js errors related to the compatibility of variation swatches and our Wishlist and Compare.
Support for this option https://prnt.sc/_AYbaur8ZMdy has also been added.

To get this popup after adding to cart https://prnt.sc/-S7bSietTTDw , disable this option https://prnt.sc/f3KfK3gB2CEy

The fix will be included in the update. Please clear all cache (from plugin, server, and CDN), after the next update.

Kind Regards,
8theme team

#345083 Copied

Oliver Theiß

Participant

January 27, 2023 at 12:52

hello sorry for the late feedback.

I just have to change the colors in my shop, because colleagues have told me that my orange sucks… and it is not good.

Thanks for your help.

I still have questions about this ticket:

since the change it works in the quick view, but no longer on the normal product page…. ha ha … damn

The settings options I have somehow not under woocommerce, I have to search….

3. Since a year ago at my request and for legal reasons we made changes in the Quick view. i have found this code now in line 44-47

See screenshot. I can remove this now, or

I prefer to ask..before I remove code

i don’t want to remove all of it because the Gzd. addtional information should remains.

can you correct the code , i am unsure about the brackets and do not want to break the code. Sorry.

4. i have this error message: can this be related to this topic?
See private area. Many thanks

5. since i’m resetting my colors and removing the white… i need some help here for the element: i don’t know how to address it…. shoud be ffff siehe screenshot:

sorry…

Please contact administrator
for this information.

#345231 Copied

Rose Tyler

Support staff

January 29, 2023 at 10:02

Hello, Oliver Theiß

1. What do you mean by “since the change it works in the quick view, but no longer on the normal product page”? We do not see any problem on single product page. Could you please clear cache and check one more time? Provide us with a video of the problem.

3. Sorry, but additional customization or content management is not included in our basic support scope. We are able only to guide you with theme options. If you need personal customization you need to hire a developer or content manager.

4. At first sight, this is independent of our theme.

5. Custom CSS code – https://prnt.sc/hEDShnWQ9-l0
Try to inspect code using inspector tools.
Open a web page in Google Chrome. Either:
-Select the Chrome menu at the top-right of your browser window, then select Tools > Developer Tools.
-Right-click on any page element and select Inspect Element.
The DevTools window will open at the bottom of your Chrome browser.

Kind Regards,
8theme team

#345318 Copied

Oliver Theiß

Participant

January 29, 2023 at 17:55

Heay Rose,
Thank you for the support.
i have done everything and it worked.

I used this code
body .popup-added-to-cart-content .woocommerce-message,
.popup-added-to-cart-content .woocommerce-message p {
color: #ffff !important;
} Perfect! 😀

But here……… Problem……
I can not find the code for the button “only the button font…. when investigating
I do not know why the has a different font color than the other button.
Would you give me the CSS code please it is only the left one…. 🙁

Oliver

#345366 Copied
Rose Tyler

Support staff

January 30, 2023 at 11:44
Hello, Oliver Theiß

If you meant this button -> https://prnt.sc/Djd3uIyDLpoC then as you may see it is shown in a bit different structure than others https://prnt.sc/b5tK__Sx_sX9 and you need to add extra custom CSS like next:
```
.popup-added-to-cart .product-section-02 .btn span, .popup-added-to-cart .product-section-02 .btn i {
    color: inherit;
}
```
Result will be: https://prnt.sc/0WGnmnHqK1Mp

Kind Regards,
8theme team
#345414 Copied
Oliver Theiß

Participant

January 30, 2023 at 13:37

Hi Rose,

yes, for this button i needed the code. 😀

Thank you

#345427 Copied

Rose Tyler

Support staff

January 30, 2023 at 13:55

Hello, Oliver Theiß

You’re welcome!
Have a nice day!

Kind Regards,
8theme team

#345438 Copied
Tagged: css code, function, optimization, quick view, woocommerce, wordpress
1 2

Viewing 30 results - 1 through 30 (of 31 total)