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Footer not showing though elementor – Only on one page (using exclusions)

This topic has 9 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Matt P

Participant

January 11, 2023 at 07:17

Hi there,

I have create a specific footer for a page but it is not pulling through. is just showing the 8theme stock footer bar.

Please see images in private area.

https://opened-online.com/members/mattpotgieter/

Please, contact administrator
for this information.

#343595 Copied Theme version: 8.3.9 WooCommerce version: 7.2.0

8 Answers

Matt P

Participant

January 11, 2023 at 09:01

Please see private area

Please contact administrator
for this information.

#343611 Copied

Rose Tyler

Support staff

January 11, 2023 at 10:51

Hello,

It seems you are using an additional plugin for this, so it would be better to contact the authors of that plugin.
In our theme, you need to create Footer static blocks with the desired content, then set it for the entire site via Appearance > Widgets (make sure that Theme Options > General > Enable Classic Widgets Panel > On) > Footer area, for example – https://prnt.sc/uAKzhLF7DmZ4
For page, you can set its own footer static block – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/

Regards

#343651 Copied

Matt P

Participant

January 11, 2023 at 11:43

Thanks, if this is the case please tell me how i can disable your theme’s footer?

also please tell me how this information is displaying if I have nothing entered.
https://snipboard.io/sZRlxz.jpg

Im using elementor which is said to work with your theme.

the entire site is working with my normal footer just the one page.

Please contact administrator
for this information.

#343661 Copied

Rose Tyler

Support staff

January 11, 2023 at 13:57

From your screenshots, I can see that Classic Widgets Panel is not activated, please go to Theme Options > General > Enable Classic Widgets Panel > On.
Provide temporary wp-admin access, so I can take a closer look at your settings.

Regards

#343690 Copied

Matt P

Participant

January 11, 2023 at 14:01

username and password in other area

Please contact administrator
for this information.

#343691 Copied

Rose Tyler

Support staff

January 11, 2023 at 14:19

I’ve changed settings in Theme Options > Footer and added a static block widget – https://prnt.sc/h2qBVoP00jAA
Please clear cache and check now.

Regards

#343700 Copied

Matt P

Participant

January 11, 2023 at 15:28

Thanks for the help, much appreciated.

I have a similar issue with my 2nd header not changing according to the conditions set. is there anything i can do to fix this?

#343713 Copied

Rose Tyler

Support staff

January 11, 2023 at 16:18

You need to update the theme – https://prnt.sc/isWqCWG5RVVY https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Do not update Core plugin before the theme, next time.

Please describe the problem with the header in more detail, and add screenshots.

Regards

#343719 Copied
Tagged: best selling, elementor, exclusions, footer, themes, woocommerce
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Footer not showing though elementor – Only on one page (using exclusions)

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