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ERROR when checking out. On checkout confirmation page

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

WebsiteDude

Participant

January 11, 2023 at 08:18

Hi Guys

I get this error when checking out on the site. Looking into the site I cannot locate where this is coming from.

Notice in the top left in the border of the site page and also in the body of the transaction where it says

Error:
data not send

Please, contact administrator
for this information.

#343600 Copied Theme version: 9.02 WooCommerce version: 7.2.2

1 Answer

Rose Tyler

Support staff

January 11, 2023 at 08:24

Hello,

Please do next tests:
1/ Please check how it works with the default WooCommerce theme – Storefront.
2/ Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the results.

Regards

#343601 Copied
Tagged: best selling, checkout, confirmation, error, themes, woocommerce
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