After installing the theme plugins are not activated

This topic has 6 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: igor
    igor
    Participant
    January 11, 2023 at 10:35

    After installing the theme plugins are not activated https://prnt.sc/0ks7ZfDtY-90 ,
    demo content (Green Energy) is not imported
    Although all requirements for the server meet https://prnt.sc/seHN-FICIzCa

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2023 at 11:54

    Hello,

    Demo content was imported. Please check now.

    Regards

    Avatar: igor
    igor
    Participant
    January 11, 2023 at 19:33

    Thank you very much for your help.
    What have I been doing wrong?

    Best regards,
    Igor

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2023 at 10:33

    I’ve installed plugins manually, not sure what exactly was wrong, it looks like something from the server side.
    Please let us know if you find any other problems.
    The latest versions of premium plugins can be downloaded from this page – https://www.8theme.com/account

    Regards

    Avatar: igor
    igor
    Participant
    January 12, 2023 at 11:28

    Thank you very much.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2023 at 11:49

    You’re welcome!
    We would greatly appreciate it if you could take a moment to rate our product on ThemeForest. Your feedback will help us to continue to improve our product and provide the best possible service to our customers.
    To rate our product, please follow this link: https://themeforest.net/downloads
    If you have a positive experience with our product, we would be grateful if you could give us a 5-star rating.
    Thank you for choosing our theme and for your support.

    Best Regards,
    8Themes Team

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