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Header is bugging, only shows xstore logo, the header can’t be changed

This topic has 5 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

businesstoujours!

Participant

January 13, 2023 at 20:33

Hello there, thank you for this beautiful theme, but i have some bugs with the theme, how can you help me please? my logo can’t never appear on the site, it’s still xstore logo that shows…help me please..

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#343977 Copied Theme version: 9.02

4 Answers

Tony Rodriguez

Support staff

January 14, 2023 at 05:18

Hello, @businesstoujours!,

I have just checked your provided URL and this is what I am able to see: https://postimg.cc/dhqRq5hN there is no theme and demo Installed on your site, Could you please share the screenshot of the issue and also the site URL and Credentials as well in the private content area of this topic as listed below, on which you are facing that issue, so that I will further check it for you on your site and help you out.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

#343983 Copied

businesstoujours!

Participant

January 14, 2023 at 06:16

no, can you check again, i deleted the theme and reinstall it, ok I

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#343990 Copied

businesstoujours!

Participant

January 14, 2023 at 06:25

Here are the login… please help me, my client is waiting for the store

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for this information.

#343991 Copied

Tony Rodriguez

Support staff

January 14, 2023 at 08:58

Hello, @businesstoujours!,

In order to solve your issue I have recorded a video for you on your site. please watch it complete and follow the steps shown in the video for better reference.

https://www.veed.io/view/b4eee42c-73fc-4767-9500-1c8260882717?sharingWidget=true&panel=share

Further, you can watch the video to understand Multiple headers here: https://www.youtube.com/watch?v=BpeXfzNwkOc

Regards 8Themes Team.

#343994 Copied
Tagged: bugging, header, logo, themes, woocommerce, wordpress, xstore
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