Return to previous page

PDF Invoice Plugin Issue – creating past invoices does not work

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: websitedude1985
    WebsiteDude
    Participant
    January 16, 2023 at 06:56

    Hi there

    I checked the plugin for help and found this…..

    https://support.rightpress.net/hc/en-us/articles/202433858-Is-it-possible-to-generate-PDF-invoices-for-past-orders-which-were-placed-before-installing-the-plugin-

    However on our site when we follow the process – and then try to click the invoice download button for orders pre the date of activating the plugin – the PDF invoice does not work. Please see video attached.

    Please, contact administrator
    for this information.
    #344102 Copied Theme version: 9.02 WooCommerce version: 7.2.2
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2023 at 08:32

    Hello, Websitedude1985,

    Thank you for using our theme.

    We suggest that you go to WooCommerce > Status > Logs and check the log file with the most recent date. This may help to identify what needs to be fixed.

    We also recommend that you test the problem with the default WooCommerce theme – Storefront.
    Please let us know the results.

    Best Regards,
    8Theme’s Team

    #344106 Copied

  • Tagged: , , , , ,

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Minimal Fashion 03 Store – WordPress WooCommerce Theme
lazy-placeholder
Ecotransport Store – WordPress WooCommerce Theme
lazy-placeholder
Books Store – WordPress WooCommerce Theme
lazy-placeholder
Sneakers Store – WordPress WooCommerce Theme
lazy-placeholder
Engineer Store – WordPress WooCommerce Theme
lazy-placeholder
Phone Service – WordPress WooCommerce Theme
lazy-placeholder
Zoo Shop – WooCommerce Theme
lazy-placeholder
Grocery Mega Market – WordPress WooCommerce Theme
lazy-placeholder
Bags Store – WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.