Return to previous page

My xstore control panel v9.0.2 is not updating

This topic has 4 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

dstudio21

Participant

January 22, 2023 at 22:12

My xstore control panel v9.0.2 is not updating. I renewed support, and it still shows support is expired. I also updated max execution time with server, but that is still showing as less than minimum requirement. These changes were made more than 24 hours ago.

#344674 Copied Theme version: 5.0.2 WooCommerce version: 7.3.0

3 Answers

Tony Rodriguez

Support staff

January 23, 2023 at 07:36

Hello, @dstudio21,

We kindly request that you share your WordPress Admin URL and credentials with us in the private content area of this topic, as listed below. This will enable us to further investigate the issue and provide assistance.

WP Admin URL:
WP Admin Username:
WP Admin Password:

We thank you for your cooperation and look forward to your response.

Best Regards,
8Theme’s Team

#344697 Copied

dstudio21

Participant

May 21, 2023 at 00:03

Request to look at the dashboard

Please contact administrator
for this information.

#357315 Copied

Rose Tyler

Support staff

May 21, 2023 at 06:52

Hello, @dstudio21,

Thank you for your response.

1/ Please check now https://prnt.sc/yrVxtGKCc7kJ
2/ About Max execution time, please go to WooCommerce > Status > PHP time limit, it shows 90 too. It means the value was not updated correctly or something on the server side changes it to 90. We would recommend you contact your hosting provider.

max_execution_time is a limit for the execution time while running the script. For example, if you import content and script needs more than 90 secs then you may face a problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#357330 Copied
Tagged: control, panel, templates, updating, v9.0.2, woocommerce, wordpress, xstore
Viewing 4 results - 1 through 4 (of 4 total)