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TRANSLATION INCOMPLETE ON SOME OF FRONT OFFICE SECTION

This topic has 16 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

SB

Participant

January 23, 2023 at 20:05

My post is private so see the message in private content area

Please, contact administrator
for this information.

#344772 Copied Theme version: 1 WooCommerce version: 6.1.1

15 Answers

Tony Rodriguez

Support staff

January 24, 2023 at 06:27

Hello @SB,

Thank you for purchasing our theme and for reaching out to us.

Have you translated the language files for the XStore Core plugin and WooCommerce plugin? If not, please try to translate those words in the Core and WooCommerce language files and let us know.

Alternatively, please provide us with your WordPress Admin URL, username, and password in the private content area of this topic, so that we can further investigate the issue on your site.

Regards,
8Themes Team

#344802 Copied

SB

Participant

January 24, 2023 at 13:12

I reply to you with more information like you request. Thank you

Please contact administrator
for this information.

#344866 Copied

Rose Tyler

Support staff

January 24, 2023 at 16:02

Hello,

We can’t check your pdf file or site, unfortunately – https://prnt.sc/089U8n-zzDFu
Could you, please, unlock it for Ukraine?

Kind Regards,
8theme team

#344902 Copied

SB

Participant

January 24, 2023 at 16:59

I must ask the hosting company about the ukraine because by default you must be able to access to the website all over the world.

You don’t have email address ?

Please contact administrator
for this information.

#344925 Copied

Rose Tyler

Support staff

January 24, 2023 at 17:19

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#344929 Copied

SB

Participant

January 24, 2023 at 17:23

i need email address to send you the pdf fikle with screen shot of AREA text still in english and i can’t locate where to make the translation

Please contact administrator
for this information.

#344930 Copied

Rose Tyler

Support staff

January 24, 2023 at 17:29

Thanks for the reply.

Yes, you can use our email from the Private Content area or upload the file on a file sharing service and provide URL – https://wetransfer.com/

Kind Regards,
8theme team

#344934 Copied

Rose Tyler

Support staff

January 24, 2023 at 17:32

We’ve received your file by email, and we will help you. Please whitelist our IP, so we can log in to your Dashboard.

Kind Regards,
8theme team

#344935 Copied

SB

Participant

January 24, 2023 at 17:47

Reply To: TRANSLATION INCOMPLETE ON SOME OF FRONT OFFICE SECTION

Please contact administrator
for this information.

#344940 Copied

Rose Tyler

Support staff

January 24, 2023 at 17:51

Provided via the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#344945 Copied

SB

Participant

January 25, 2023 at 10:35

Hello,
Can you try to access again to WP today ?

Please contact administrator
for this information.

#345022 Copied

Rose Tyler

Support staff

January 25, 2023 at 11:39

Hello,

Please provide us with FTP access, so we can check the situation more deeply.

To provide FTP access, please contact your hosting provider for assistance.

We look forward to helping you resolve this issue.

Best Regards,
8Themes Team

#345028 Copied

SB

Participant

January 25, 2023 at 11:51

I send you the information you need.

FYI : I succeed ( out of stock, in stock, sales, price ) translation via XStore core translation. Those word was not present in the xstore core original but i was able to ADD them in the .po file.
I hope you should resolve the issue for other text according to my screenshots. Thanks.

Please contact administrator
for this information.

#345031 Copied

Rose Tyler

Support staff

January 25, 2023 at 12:39

Hello,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience and request that you do not alter any access settings.

Best Regards,
8Themes Team

#345040 Copied

Rose Tyler

Support staff

January 25, 2023 at 15:40

Hello,

Please check screenshots in the Private Content area

Best Regards,
8Themes Team

Please contact administrator
for this information.

#345071 Copied
Tagged: front office, templates, translation, woocommerce, wordpress
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TRANSLATION INCOMPLETE ON SOME OF FRONT OFFICE SECTION

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