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Shop Page doesn’t display the products correctly

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

Srinivasan

Participant

January 25, 2023 at 23:28

I have set up the theme to show 4 products per row in Shop page and 12 products per page. The shop page will display category and products separately.

But the shop page is displaying 2 products in 1st row 4 products in 2nd and 3rd row and 2 products in 3rd Row.

why is this happening.

#345100 Copied Theme version: 9.0.2 WooCommerce version: 7.3.0

1 Answer

Tony Rodriguez

Support staff

January 26, 2023 at 08:46

Hello @Srinivasan,

Are you using a Child Theme on your site? Have you added any Customization code to the Child Theme? If so, please comment it out and check back.

Alternatively, please try disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clear the cache of the browser, and check again. It is possible that one of the additional plugins is causing the issue.

If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization.

Please note that you should take a complete backup of your site before doing so.

Please also provide your site’s WP Admin URL and Credentials in the private content area of this topic, so that we can investigate further.

Best Regards,
8Theme’s Team

#345126 Copied
Tagged: correctly, products, shop page, template, woocommerce, wordpress
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