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Custom Product Tabs for WooCommerce (YIKES, Inc.) doesnt work

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Srinivasan

Participant

January 25, 2023 at 23:36

I have installed Custom Product Tabs for WooCommerce (YIKES, Inc.) and added the codes provided in

https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/

to the child theme functions.php

but still the additional tabs don’t display the contend added in the product page. it displays a default message in all the additional tabs.

I have disabled the plugin and I am using the themes inbuilt additional tab. but thought will bring to your notice so this issue can be corrected.

#345102 Copied Theme version: 9.0.2 WooCommerce version: 7.3.0

1 Answer

Rose Tyler

Support staff

January 26, 2023 at 16:33

Hello, Srinivasan

Thank you for using our theme.

We have investigated the issue with the plugin and have determined that it is independent of our theme. To demonstrate this, we have included a video of when a default WordPress theme is activated ( https://gyazo.com/04390af7b3a6479558fe3db02484541e ).

The code in the documentation is for our Single Product Builder ( https://prnt.sc/3TodCbPPsdC0 ), however, the builder is disabled on your site.

We hope this information is helpful.

Kind Regards,
8theme team

#345167 Copied
Tagged: custom product tabs, product tabs fix, troubleshooting tips, woocommerce tabs, woocommerce templates, wordpress woocommerce, yikes, inc.
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