Problem with translation in italian – Loco

This topic has 8 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: Giuseppe
    Giuseppe
    Participant
    February 15, 2023 at 18:22

    Hi, although I have translated the plugin and the theme with Loco some things like popups for the sale-booster are not translated.
    Can you help me? Thanks

    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 16, 2023 at 06:18

    Hello Giuseppe,

    We would appreciate it if you could share a screenshot of the string that has not been translated on your site. You can use this website to upload and share the screenshot: https://postimages.org/.

    Additionally, please provide your site’s WordPress Admin URL and credentials, as well as FTP logins, in the private content area of this topic. This will allow us to investigate the issue further and provide assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Giuseppe
    Giuseppe
    Participant
    February 16, 2023 at 10:58

    Hi,
    this is part of the string that has not been translated: https://postimg.cc/34yyNwGS

    I think there is some mistakes with the Loco plugin.

    Thank You,
    Giuseppe

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2023 at 11:14

    Hello, Giuseppe,

    You need to rename xstore-it.po and xstore-core-it.po to
    xstore-it_IT.po and xstore-core-it_IT.po.

    Kind Regards,
    8theme team

    Avatar: Giuseppe
    Giuseppe
    Participant
    February 16, 2023 at 11:24

    When I click on sync it deletes many translated words. May I ask you to verify manually?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2023 at 11:59

    Hello, Giuseppe,

    Please rename files first – https://prnt.sc/0qqyaYtgovdz

    As we can see, all is fine for Core plugin translation now. You can find and translate strings now. There is no need to translate all strings, just texts that are visible on the frontend.

    Kind Regards,
    8theme team

    Avatar: Giuseppe
    Giuseppe
    Participant
    February 25, 2023 at 16:25

    Hi,
    when i add a new translation and sync it, the previous translation disappears. How can I fix?

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2023 at 09:47

    Hello, Giuseppe,

    Would you be able to record a video of the problem for us?
    We appreciate your assistance.

    Kind Regards,
    8theme team

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