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There is a problem with the pagination from page 9

This topic has 4 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

Sidora AG

Participant

February 17, 2023 at 15:39

There is a problem with the pagination. Up to page 8 with 15 products each and from page 9 the page numbers disappear and the following error message appears Uncaught SyntaxError: Unexpected end of JSON input

xStore Core, Version 5.0.4

Please, contact administrator
for this information.

#347328 Copied Theme version: 9.0.4 WooCommerce version: 7.4.0

3 Answers

Rose Tyler

Support staff

February 17, 2023 at 15:48

Hello, Sidora AG

Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.

Best Regards,
8Theme Team

Please contact administrator
for this information.

#347331 Copied

Sidora AG

Participant

February 21, 2023 at 16:25

Hi, please check the private area and thx for helping!

Best Regards
Blerim

Please contact administrator
for this information.

#347674 Copied

Tony Rodriguez

Support staff

February 21, 2023 at 17:59

Hello, Sidora AG,

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and provide assistance accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s FTP Login credentials in the private content area of this topic, so that we can look into it further:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#347684 Copied
Tagged: issue, page 9, pagination, problem, templates, woocommerce, wordpress
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