My changes are not displayed urgently please

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: oumayma
    oumayma
    Participant
    February 28, 2023 at 10:56

    Hello, when I change the design and modify the colors nothing officially changes on my site. In spite of the purge and the empty cache… what can I do?

    The background of my menu remains black while I put in white in my modifications.

    Thank you.
    Modifications

    Result

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2023 at 13:14

    Hello, Oumayma,

    Thank you cont using our theme and for contacting us.

    We can’t see your screenshots, unfortunately. Please upload images on the filesharing service and provide us with URL – https://wetransfer.com/

    We suggest that you go to the Theme Options > Speed Optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources and set them to Off.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: oumayma
    oumayma
    Participant
    February 28, 2023 at 13:27

    https://we.tl/t-UHGOU9uodT

    Here is the link. I did what you advised but still nothing.
    There is a blue background and the menu is not visible.
    I am doing a site for my diploma and I am stressed to be in this situation.
    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2023 at 14:19

    Hello, Oumayma,

    Thank you for the reply.

    We have noticed that your site is currently in maintenance mode, so we are unable to check it. It appears that you need to make some changes to the colors in the Header Builder > Main header and in the settings of the Cart element. To allow us to assist you with this, please provide us with temporary access to the WordPress Dashboard by creating a new user account with administrator role and sharing the username and password with us via the Private Content area.

    Best Regards,
    8Themes Team

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