Translation problem Product Page – the strings are translated Error

This topic has 4 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 7, 2023 at 22:15

    hello all,

    I need some support here. See screenshot. I don’t know what the problem is, but the translation is not live …..

    best regards
    Oliver

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 8, 2023 at 06:48

    Hello Oliver Theiß,

    We have reviewed your website and found that the translation is correctly displayed in the Customizer mode, but not on the page front. Additionally, we can see that CDN is activated on your site. We suggest that you try disabling the CDN caching and check again.

    If the changes are visible in the Customizer but not on the page front, it is likely a cache issue. If it is working correctly in the Customizer, it should also be working on the front end.

    For your reference, please see the images provided here: https://postimg.cc/Js0wqmgg and https://postimg.cc/N2DV6PxB.

    We hope this helps.

    Best Regards,
    8Themes Team.

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 8, 2023 at 10:50

    Plugin :Asset CleanUp Pro: Page Speed Booster is the Problem…

    I have to check, what I can change there… :/

    Thnaks for your support

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 8, 2023 at 11:40

    Hello, Oliver Theiß,

    You’re welcome!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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