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The size of the images will be reduced after uploading

This topic has 4 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

MAHDAR

Participant

March 9, 2023 at 21:56

Hello good time

My photo is resized to 864 x 1080 pixels after upload which reduces the quality.

This is the original photo
https://fendo.ch/wp-content/uploads/org9-scaled3.webp

Resize photo
https://fendo.ch/wp-content/uploads/org9-scaled3-scaled.webp

I disabled all photo plugins, I didn’t look at my code, there was nothing.

Does it change the photo size of the template?

It is possible to check one
Thanks

Please, contact administrator
for this information.

#349506 Copied Theme version: 9.0.4

3 Answers

Tony Rodriguez

Support staff

March 10, 2023 at 07:17

Hello @MAHDAR,

We suggest that you install the “Regenerate Thumbnails” plugin from XStore and then attempt to regenerate the image thumbnails. After doing so, please clear your browser cache and check back to your site. We are confident that this will resolve your issue. If not, please try deleting and reuploading the image and check back.

Best Regards,
8Theme’s Team

#349519 Copied

MAHDAR

Participant

March 10, 2023 at 12:18

Good time
I did but it didn’t work but please check
Thank

#349577 Copied

Rose Tyler

Support staff

March 10, 2023 at 17:00

Hello, MAHDAR,

We have noticed that there is no org9-scaled3.webp in the Media library on your site, only org9-scaled3-scaled.webp can be found.
We do not see how this relates to our theme, so in this case, when the issue is unrelated to the theme, we suggest you contact WordPress support for further assistance.

Kind Regards,
8theme team

#349622 Copied
Tagged: best selling, image size reduction, optimization, themes, uploading, woocommerce
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