Headers are not loading colors properly everywhere

This topic has 3 replies, 2 voices, and was last updated 1 years, 7 months ago ago by profaczi

  • Avatar: profaczi
    profaczi
    Participant
    March 15, 2023 at 07:41

    Hi, I’m trying to figure out why my page is not loading colors properly. So I changed the colors of header multiple times, but it seems like in some cases it still loads the old one for example on mobile.
    Here’s an example:
    1. desktop is all good in black
    desktop view of the header
    2. on mobile however it loads the top header to the previous color I set up(blue) and the bottom header is still at the original orange color from the theme import.
    mobile view

    And this is only on my devices, when I show this to other people it’s random. Sometimes they see it black, sometimes they don’t. I flushed caches multiple times.

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:35

    Hello, Profaczi,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    We would recommend you temporarily disable next options:
    – Theme options > Speed optimization > Menu Cache and Remove Query Strings From Theme Static Resources
    – Theme options > General > Mobile Content Optimization > Off.

    After that clear cache of the browser on mobile devices and check the result.

    Kind Regards,
    8theme team

    Avatar: profaczi
    profaczi
    Participant
    March 15, 2023 at 23:18

    Thanks for the quick reply, turning off Remove Query Strings From Theme Static Resources did the job.

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